Plain answers to what teams ask before they connect their first source.
Is Rangor just RAG?
No. RAG retrieves similar text chunks for a query. Rangor builds the state of a task from a precomputed graph — what's decided, what's disputed, what changed since your last visit — without you writing a prompt.
How is this different from Glean or Copilot in Jira?
Enterprise search answers questions across documents. Copilot summarizes inside one vendor. Rangor connects multiple sources and delivers a structured, permission-filtered package to Cursor, ChatGPT, Claude, or any agent — triggered by the task you opened, not a chat box.
Do you train AI models on our data?
No. Your content is used to build context packages for your workspace. Usage Receipts store claim IDs and outcomes for ranking — not document text.
Can we self-host?
Rangor is fully managed SaaS at app.rangor.io. Enterprise plans offer dedicated tenant isolation — contact us for deployment options.
What's included in the free plan?
Full UCP format, Sidebar, Cursor MCP, ChatGPT & Claude Actions, one data connector (GitHub public or one Jira project), 50 packages per month, and polling sync. Upgrade to Team for all connectors, shared workspace, and unlimited packages.
Will the AI see documents I can't access?
No. ACLs from Jira, Drive, GitHub, and other sources sync into every package. Context is filtered per user before delivery — fail closed.
What sources do you support?
Jira, Confluence, GitHub, Gitea, Bitbucket Server, and Google Drive today — with more connectors on the roadmap. Connect in the Dashboard with OAuth or tokens.
Does Rangor use LLMs?
Ranking — what surfaces first in must_know — uses the temporal graph, heuristics, and Usage Receipts. No LLM in that loop. Optional LLM enrichment on generate adds semantic synthesis and can extract conflicts or decisions stated only in comment prose; graph-based conflicts and cross-source merge work without it. Provenance is preserved either way.
Is annual billing available?
Yes — Team and Business include annual prepay at 20% off per seat ($240 and $432 per seat per year — $20/mo and $36/mo equivalents). Use the Annual toggle above; Enterprise is custom annual contracts via sales.
Is each connector a separate context call?
No. Every source indexes into the same graph. When you open any linked item — Jira key, Confluence page, GitHub or Gitea PR — Rangor assembles neighbors from other systems into one UCP. Links come from ticket keys, URLs in text, Jira remote links, and manual team links you confirm in the Dashboard — not from the model guessing.
Do I need Jira as the hub?
No. Jira is a common anchor, but you can start from Confluence, GitHub, Gitea, Bitbucket, or Drive. If the graph connects a wiki page to a self-hosted PR and a policy file, one context load returns all three — permission-filtered and ranked together.
How does Rangor learn over time?
When your agent uses a package, you submit a Usage Receipt — which claim IDs were cited, dismissed, and whether the outcome worked. Warm ranking uses those signals inside your workspace only. No document text is stored in receipts; the next package for similar tasks ranks higher on what actually helped your team.
How do I connect ChatGPT or Claude?
Open the Dashboard → Agent connectors. For ChatGPT: import the OpenAPI schema into a Custom GPT and complete the OAuth wizard. For Claude: import the same schema into a Project and authenticate with a token. Cursor and other IDEs use MCP from the same page.
What is UCP?
Universal Context Package — the open JSON format for task context we publish at ucpcore.org. Rangor is the reference SaaS; any agent can consume UCP.